T1G1 Operations Update

T1G1 Operations Update

Since T1G1 went live on July 16, the CTMS Operations Team has been providing support for end users through drop-in office hours and distributed tips & tricks emails.

Office Hours:

  • Where: Yale J2-115
  • When: Thursdays from 2:00 – 4:00 p.m.
  • What: Drop-in questions, new user training and refresher training

Tips & Tricks Email:

  • Using our behind-the-scenes reviews, we highlight specific areas where there is opportunity to improve our adherence to documented workflows
  • It is critical that all end users review the Tips & Tricks weekly and follow the workflow tips noted
  • If there are questions on the workflow tips or if you are not receiving the weekly Tips & Tricks, please email us at CTMS_Office@fredhutch.org