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Toolkit to Improve Reach and Access in Clinical Trials

Toolkit To Improve Reach and Access in Clinical Trials

This toolkit provides practical resources, strategies, and insights on how to improve participant access to clinical trials. Whether you’re starting a new trial or looking to improve existing practices, this ITHS toolkit offers guidance for addressing barriers, ensuring ethical practices in your research, and increasing clinical trial access for all.

Note that some links to federal agency content may be temporarily disabled by those agencies.

10 steps to increase research access: 1. Determine your representation goals. 2. Consider possible barriers. 3. Consider Decentralizing. 4. Reduce participant burden. 5. Engage populations. 6. Implement eConsent. 7. Improve readability of materials. 8. Translate materials. 9. Tap into clinical research networks. 10. Use community expertise to connect.

Study Design Recommendations

STEP 1: Determine Your Representation Goals

When designing a study, be sure that the research addresses the needs of the impacted communities. Representation goals should aim to ensure that diverse groups are included and that any barriers to participation are identified and mitigated. Some key recommendations:

Analyze Your Study Population
  • Analyze available data from resources such as registries, surveys, and published literature to understand the disease’s epidemiology (see below for examples of data sources)
  • Consider key socioeconomic factors such as age, sex, race, ethnicity, disability status, and geographic location when to reflect the population affected by the condition you are studying

Data Sources for Demographic Analysis
  • EMR data pulls: Gather data on the demographic makeup of the local disease population.
  • ITHS Biomedical Informatics: offers cohort discovery tools such as Leaf, self-service tool for querying UW Medicine electronic health system records
  • UW Health Sciences Library: offers meetings with librarians to help identify priority populations for clinical trials.
  • Fred Hutchinson Cancer Center: offers the Patient Demographics Dashboard (for Fred Hutch researchers only)
  • CDC Tracking Network: Contains state and local data about population characteristics

STEP 2: Consider Possible Barriers

  • Consider the impact of geographic location and access to study sites on participation, particularly for members of rural populations who may struggle with in-person visits.
  • Identify socioeconomic barriers, such as transportation costs or lack of access to technology for telehealth.
  • Ensure enrollment goals account for cultural, language, disability, and literacy challenges.

Resource

The University of Washington’s Human Subjects Division (HSD) offers further study design guidance to help you set enrollment goals that are not only feasible but also ensure representation from applicable demographic groups.

STEP 3: Consider Decentralizing

The use of decentralized elements in the design of clinical studies offers the potential to improve accessibility, flexibility and participant engagement in clinical trials. Key points from FDA guidance include:

  • Trial location flexibility: consider conducting trial activities outside traditional clinical trial sites. Alternatives include participants’ homes, mobile research units, community centers, or local healthcare facilities.
  • Telehealth for remote visits: Use telehealth visits when in-person interaction isn’t needed. Be sure the protocol is clear about when such visits are appropriate.
  • Using local health care providers: Use local health care providers for in-person visit tasks (be sure the tasks are within their scope of practice).
  • Digital health technologies for remote data collection: Explore the use of digital health to streamline remote data collection and enhance participant accessibility.
Resource

FDA Draft Guidance on Decentralization

Inclusive Recruitment Strategies

STEP 4: Reduce Participant Burden

Addressing logistical and financial barriers can reduce the burden on participants in clinical studies, which will increase recruitment and retention. Key recommendations from the FDA include:

  • Minimize unnecessary procedures: Avoid unnecessary study-related procedures, imaging, and laboratory tests to reduce the time and effort required from participants.
  • Offer convenient testing locations: Use sites that offer convenient access for procedures and laboratory tests, tailored to the specific populations targeted in the study.
  • Provide supportive services: Providing transportation assistance, dependent care, and flexible study visit hours to make participation more accessible for participants with caregiving responsibilities or logistical challenges.
  • Offer reimbursement: Offer to cover costs incurred by participants during the study, such as travel and dependent care expenses.
Resource

FDA Draft Guidance on Diversity Action Plans

STEP 5: Engage Populations

The NIH provides a Clinical Trial Diversity Stakeholder Communications Toolkit with resources aimed at working with various underrepresented populations in clinical research settings.

Study Implementation—Barrier Mitigation Strategies

STEP 6: Implement eConsent

The use of electronic consent (eConsent) lets patients review and provide consent remotely, improving accessibility, especially for those with limited ability to attend in-person visits. Please note that each institution has unique requirements for implementing eConsent. All methods require prior approval by the applicable IRB overseeing the study. Below are the key institutional guidelines for using eConsent in research:

University of Washington

DocuSign: offered for use with non-FDA-regulated and minimal-risk research only

Resource Link: UW eConsent Guidance

Fred Hutchinson Cancer Center

Florence: Fred Hutch generally mandates the use of Florence for electronic consent. However, for minimal risk studies, other eConsent methods may be considered on a case-by-case basis.

Policy Document: Fred Hutch eConsent Policy

Seattle Children’s

DocuSign & REDCap: both are permissible with non-FDA-regulated research after applying through the SCRI IT department.

Policy Document: Seattle Children’s eConsent Information

Seattle Children’s Telehealth Loaner Program

Seattle Children’s Telehealth Loaner Device Program allows qualifying patients and families to borrow an iPad or a data hotspot to allow them to join a video visit.

Language Access

Language access is a necessary step to increase reach to populations with varying levels of English comprehension.

STEP 7: Improve Readability of Materials

Making sure that your participant materials (informed consent forms, surveys, educational handouts, etc.) are easily understandable will aid participant comprehension and informed decision-making. When designing these materials, it’s important write the content at around a 6th-grade reading level.

Tools and Resources for Measuring Readability

STEP 8: Translate Materials

Below are the guidelines for accessing translation services across different institutions to ensure materials are accessible to non-English speaking participants.

University of Washington

UW Medicine can assist with providing document translation or connect departments and personnel with contracted translation vendors. UW Language Access & Cultural Advocacy offers recommendations for vendors and other support materials to facilitate translations for study-related documents.

Fred Hutchinson Cancer Center

Fred Hutch provides translation services through its ITIS group, part of the Collaborative Data Services (CDS) team. The Fred Hutch Translation Services team can translate materials into Spanish and coordinate translation requests for additional languages with existing vendors.

Funding for translations through Fred Hutch can be requested through Bridge Funding.

Seattle Children’s

The Research Integration Hub allows requests for translations of materials through Research Language office. Apply for the service through the SCRI Translation Request Form.

Rural Participation

Conducting research in the communities where patients typically receive care is essential to ensuring that participant cohorts are representative of the broader patient population.

STEP 9: Tap Into Clinical Research Networks

Clinical Research Networks like the ITHS Northwest Participant and Clinical Interactions (NW PCI) Network connect medical centers, healthcare systems, and universities to support clinical trials and other research in both rural and urban settings. The NW PCI Network is a collaboration of regional clinical and translational research centers across the Washington, Wyoming, Alaska, Montana, and Idaho region. Engage with the NW PCI Network or other networks in your region to help expand access to clinical trials in rural areas and better serve diverse patient populations.

Community Engagement

The following resources will help you in connecting with communities as you design, conduct and disseminate your research.

Step 10: Use Community Expertise to Connect

Reach out to the Recruitment Support Services team with feedback and questions about this toolkit at recruitmentsupport@uw.edu.