I added a user, but the user tells me that the project is not showing up in the project list.

Double check if you used the correct formatting for adding a user.

The correct format is [uwnetid]@washington.edu.

The formats [uwnetid]@uw.edu & [uwnetid]@u.washington.edu will not work correctly due to security constraints.

If you double-checked the format and the problem still exists, contact the REDCap Administrator.

Back to FAQs 0 0