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Navigating Ouch Moments: Dialogue and Listening Tools for Microaggressions

Navigating Ouch Moments: Dialogue and Listening Tools for Microaggressions

November 9, 2017 @ 12:00 pm – 1:30 pm
UW Medicine South Lake Union, C123A&B
850 Republican St
Seattle, WA 98109
ITHS Education

Humans communicate on many levels. We have cultural identities and experiences which increase the probability of miscommunications. Navigating Ouch Moments: Dialogue and Listening Tools for Microaggressions is the second session of a two-part series intended to include presentations on theory and models, interactive and reflective activities, and take-away tools for professional and personal life. While we strongly encourage participants to sign up for both sessions, if you missed the October 12, 2017 session on What I Said and What I Meant: Cross Cultural Communication, please still feel free to register below.

For this event, we’ll examine how to navigate those “ouch” moments that offend or hurt, even though they may be unintended. Are there ways to reduce defensiveness, preserve relationships, and also change behaviors that create negative impact? In this session, we’ll review the obstacles that inhibit authentic conversations, as well as practical strategies for what to do or say when you are the target of “ouch” moments, witness to “ouch” moments, and agents of “ouch” moments. You’ll also enjoy a light lunch with fellow attendees.

Learning Objectives

By the end of the event, you will be able to:

  • Discuss societal myths that pose challenges to authentic dialogue
  • Learn language and models for addressing microaggressions
  • Practice the language and tools in role play

About the Speaker

Rosetta Lee

           Rosetta Lee

Rosetta Lee is a professional outreach specialist.  She designs and delivers trainings for local and national educational and nonprofit sectors.  Since 2004, Rosetta has been a diversity speaker and trainer on a variety of issues, including cross cultural communication, identity development, prejudice reduction and coalition building, gender and sexuality diversity, and facilitation skills.  She has served several years on the faculty of the National Association of Independent Schools Diversity Leadership Institute, and is the recipient of the 2007 Outstanding Partner in Education Award from the Northwest Association for Biomedical Research.

Pre-Reading Materials

Please review the document below prior to attending this course.

189 KBWhat’s Missing from the Conversation: The Growth Mindset in Cultural Competency

Event Materials

2 MB Navigating Ouch Moments – Presentation

Cite ITHSThe Institute is supported by grants UL1 TR002319, KL2 TR002317, and TL1 TR002318 from the NIH National Center for Advancing Translational Sciences through the Clinical and Translational Science Awards Program (CTSA).

Please help us continue to support your research by citing our grant number(s) in publications we supported.